Spring Mills Veterinary Hospital

Spring Mills Veterinary Hospital is a veterinary clinic in Martinsburg, West Virginia. Recent reviews show pet owners bringing in both cats and dogs. Its Google rating is 3.7/5 from 159 reviews, with feedback that ranges from positive comments about the veterinarian’s manner with dogs to complaints about service consistency.

Services

•Veterinary care for dogs is mentioned in recent reviews.
•Veterinary care for cats is mentioned in recent reviews.
•Prescription medication pickup is mentioned in a recent review.
•Scheduled appointments are referenced in recent reviews.

Pricing

No published pricing information is available for this clinic.

People

Dr. Smith is the only named veterinarian mentioned in recent reviews.

Reviews

Spring Mills Veterinary Hospital has a 3.7/5 rating on Google from 159 reviews. Recent written feedback is mixed: one reviewer praised Dr. Smith for getting down to the dogs’ level and treating them gently, while other recent reviewers described problems with posted office hours, a rude or dismissive front-desk interaction, long waits for appointments, and communication that felt disrespectful. One recent reviewer also raised concerns about charges.

Reviews for Spring Mills Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 159 we track in total. Recent reviews may not be representative of overall sentiment.

Lynne T.

2 months ago

Deanna Purdy

3 months ago

Overall a good vet, but they don't keep to their office hours that's posted on the door and on the website. I've tried twice to get my cats ear drops after work, but they were closed both times. 6pm closing time, but weren't open at 523pm and 5pm that I had tried to stop by. Very frustrating.

donna snoddy

I have brought several dogs to Dr. Smith since she opened. All my dogs just love going there. She gets down on the floor with them (eye level) and treats the dogs like they were her own. I HIGHLY recommend Spring Mills veterinary Hospital!!!

Lex

5 months ago

Receptionist was rude & dismissive when I walked in with my cat that was having breathing issues.

G Barmoy

The vet was horribly rude and proceeded to treat my family like crap. She proceeded to treat us like we were stupid. We had an appointment but ended up waiting for an hour just to be seen! My mother was there at 10, I came to pick up my cat because my mother had to leave after an hour of waiting, and I did not leave till 1pm! There was times of excuses for it being slow. We have gone here before and stopped because of this behavior exactly. Our cat has an allergy but the vet acted like we neglected our cat for years. This vet will up-charge you on every scam possible. Overall, the service is horrible and the vet needs to correct her behavior when talking to customers.